Here are our estimated delivery times within Australia:

• Handling time: 2–3 business days
• Transit time: 8–10 business days
• Estimated delivery time: 10–13 business days

For more detailed information, please refer to our Shipping Policy.

Yes, we offer free standard shipping on all orders within Australia, with no minimum purchase required.
For more details, please see our Shipping Policy .

Sasha-Sydney is an Australia-based, online-only store.
We operate exclusively online and ship orders within Australia only.

If you receive a defective or incorrect item, please contact us by email.
Our support team will review the case and arrange a replacement where applicable.
Please make sure to contact us within 30 days of receiving your order.

Yes, orders can be cancelled within 24 hours after placing the order.
Once an order has been processed or shipped, cancellation is no longer possible.

We offer a 30-day return window from the date you receive your order.
Items must be unused and returned in their original condition and packaging.
Full details are available on our Return Policy page.

Once we receive and inspect your returned item, your refund will be processed.
Refunds usually appear on your original payment method within up to 7 business days, depending on your bank or payment provider.

Yes, all purchases are covered by a 30-day warranty period.
Please refer to our Return Policy for full details.

You can contact our customer support team by email at info@sasha-sydney.com or visit our Contact Us page.

No, we currently ship exclusively within Australia.

No, Sasha-Sydney is an online-only store.
This allows us to focus on quality products, efficient service, and competitive pricing.

Yes, bulk orders may be available.
Please contact our support team at info@sasha-sydney.com for further details.

To request an exchange, please contact our customer support team.
Exchange requests are handled in accordance with our Return Policy.

Once your order has been shipped, you will receive an email with your tracking number.
You can use this information to monitor your delivery status.

Answer:
We accept standard Australian payment methods, including:

• Visa
• MasterCard
• American Express
• PayPal

Available payment options may vary slightly depending on your device and checkout method.